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Summary—December 2024

For December 2024, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 74.7 per cent for on time arrivals and 74.0 per cent for on time departures. The cancellation rate for the month was 1.8 per cent. The equivalent figures for December 2023 were 63.6 per cent for on time arrivals, 65.2 per cent for on time departures and 5.0 per cent for cancellations.

This month's on time arrivals figure was lower than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also lower than the long term average (81.8 per cent). The rate of cancellations was lower than the long term average of 2.2 per cent.

The Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 75.1 per cent for on time arrivals while the Qantas network (Qantas and QantasLink combined operations) recorded 73.7 per cent. Hinterland achieved the highest on time arrivals at 87.3 per cent, followed by Skytrans at 78.9 per cent, Rex Airlines at 75.9 per cent, Virgin Australia at 75.3 per cent, QantasLink at 74.3 per cent, Jetstar at 73.3 per cent, Qantas at 72.9 per cent and Virgin Australia Regional Airlines at 70.9 per cent.

The Virgin Australia network recorded 74.4 per cent for on time departures while the Qantas network recorded 73.1 per cent. Hinterland achieved the highest level of on time departures for December 2024 at 92.2 per cent, followed by Skytrans at 78.9 per cent, Rex Airlines at 78.6 per cent, Virgin Australia at 74.7 per cent, QantasLink at 74.3 per cent, Qantas at 71.3 per cent, Jetstar at 70.1 per cent and Virgin Australia Regional Airlines at 64.5 per cent.

Skytrans recorded the highest percentage of cancellations at 2.9 per cent during the month, followed by QantasLink at 2.7 per cent, Qantas at 2.6 per cent, Rex Airlines at 2.5 per cent, Jetstar at 1.5 per cent, Virgin Australia Regional Airlines at 1.1 per cent, Hinterland at 0.9 per cent and Virgin Australia at 0.6 per cent.

Airlines' on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.

Of the 59 routes which met the criteria for on time performance reporting in December 2024, the Canberra-Gold Coast route had the highest percentage of on time arrivals (95.8 per cent), while the Adelaide-Gold Coast route had the highest percentage of on time departures (91.9 per cent). The Broome-Perth route had the lowest percentage of on time arrivals (47.9 per cent) and the lowest percentage of on time departures (39.7 per cent).

Cancellations were highest on the Brisbane-Proserpine and Proserpine-Brisbane routes at 6.8 per cent, followed by the Kalgoorlie-Perth and perth-Kalgoorlie routes at 5.4 per cent, the Devonport-Melbourne route at 5.2 per cent, the Port Lincoln-Adelaide route at 4.6 per cent and the Adelaide-Port Lincoln route at 4.2 per cent.

Devonport Airport recorded the highest percentage of on time arrivals (85.7 per cent), while Mildura Airport had the highest percentage of on time departures (90.4 per cent). Mount Isa Airport recorded the lowest percentage of on time arrivals (59.6 per cent), while Broome Airport had the lowest percentage of on time departures (39.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time performance for December 2024

Figure 1: Total Industry On Time performance by month from December 2021