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Summary—April 2025

For April 2025, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.4 per cent for on time arrivals and 82.2 per cent for on time departures. The cancellation rate for the month was 2.0 per cent. The equivalent figures for April 2024 were 79.2 per cent for on time arrivals, 79.7 per cent for on time departures and 2.3 per cent for cancellations.

This month’s on time arrivals figure was higher than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also higher than the long term average (81.8 per cent). The rate of cancellations was lower than the long term average of 2.2 per cent.

The Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 84.4 per cent for on time arrivals while the Qantas network (Qantas and QantasLink combined operations) recorded 82.2 per cent. Skytrans achieved the highest on time arrivals at 89.9 per cent, followed by Hinterland at 84.6 per cent, Virgin Australia at 84.5 per cent, Qantas at 84.0 per cent, Jetstar at 82.7 per cent, Virgin Australia Regional Airlines at 82.4 per cent, QantasLink at 81.0 per cent and Rex Airlines at 74.9 per cent.

The Virgin Australia network recorded 84.3 per cent for on time departures while the Qantas network recorded 81.6 per cent. Skytrans achieved the highest level of on time departures for April 2025 at 89.9 per cent, followed by Hinterland at 89.9 per cent, Qantas at 84.5 per cent, Virgin Australia at 84.4 per cent, Jetstar at 80.6 per cent, QantasLink at 79.7 per cent, Rex Airlines at 77.8 per cent and Virgin Australia Regional Airlines at 77.6 per cent.

Skytrans recorded the highest percentage of cancellations at 17.8 per cent during the month, followed by QantasLink at 3.1 per cent, Qantas at 2.2 per cent, Rex Airlines at 1.9 per cent, Jetstar and Virgin Australia at 0.7 per cent, Hinterland at 0.5 per cent and Virgin Australia Regional Airlines at 0.0 per cent.

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.

Of the 59 routes which met the criteria for on time performance reporting in April 2025, the Canberra-Gold Coast route had the highest percentage of on time arrivals (93.6 per cent) while the Gold Coast-Canberra route had the highest percentage of on time departures (95.7 per cent). The Rockhampton-Brisbane route had the lowest percentage of on time arrivals (68.1 per cent) while the Broome-Perth route had the lowest percentage of on time departures (59.7 per cent).

Cancellations were highest on the Canberra-Sydney route at 5.9 per cent, followed by the Port Lincoln-Adelaide route at 5.2 per cent, the Sydney-Canberra route at 4.5 per cent, the Adelaide-Port Lincoln and Dubbo-Sydney routes at 4.3 per cent, the Gladstone-Brisbane route at 4.0 per cent and the Sydney-Dubbo route at 3.9 per cent.

Ayers Rock Airport recorded the highest percentage of on time arrivals (93.1 per cent), while Emerald Airport had the highest percentage of on time departures (93.8 per cent). Coffs Harbour Airport recorded the lowest percentage of on time arrivals (68.9 per cent), while Broome Airport had the lowest percentage of on time departures (59.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time performance for April 2025

Figure 1: Total Industry On Time performance by month from April 2022