Airline On Time Performance Statistics —Monthly

Summary — March 2024

For March 2024, on time performance over all routes operated by participating airlines (Bonza, Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 77.2 per cent for on time arrivals and 78.0 per cent for on time departures. The cancellation rate for the month was 2.8 per cent. The equivalent figures for March 2023 were 71.0 per cent for on time arrivals, 71.4 per cent for on time departures and 3.6 per cent for cancellations.

This month’s on time arrivals figure was significantly lower than the long term average performance for all routes (81.0 per cent) and the on time departures figure was also significantly lower than the long term average (82.1 per cent). The rate of cancellations was higher than the long term average of 2.2 per cent.

The Qantas network (Qantas and QantasLink combined operations) recorded 77.3 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 75.1 per cent. Bonza achieved the highest on time arrivals at 82.8 per cent, followed by Hinterland at 81.8 per cent, Jetstar at 80.9 per cent, Qantas at 79.8 per cent, QantasLink at 75.7 per cent, Rex Airlines at 75.5 per cent, Virgin Australia at 75.4 per cent, Skytrans at 69.2 per cent and Virgin Australia Regional Airlines at 66.6 per cent.

The Qantas network recorded 78.2 per cent for on time departures while the Virgin Australia network recorded 76.2 per cent. Hinterland achieved the highest level of on time departures for March 2024 at 87.1 per cent, followed by Qantas at 79.6 per cent, Rex Airlines at 79.3 per cent, Bonza at 78.6 per cent, Jetstar at 78.3 per cent, QantasLink at 77.3 per cent, Virgin Australia at 76.7 per cent, Skytrans at 72.3 per cent and Virgin Australia Regional Airlines at 62.0 per cent.

Skytrans recorded the highest percentage of cancellations at 11.2 per cent during the month, followed by Qantas at 3.9 per cent, QantasLink at 3.8 per cent, Bonza at 3.5 per cent, Virgin Australia Regional Airlines at 3.4 per cent, Virgin Australia at 2.8 per cent, Jetstar at 1.5 per cent, and Hinterland and Rex Airlines both at 0.8 per cent.

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 11-22.

Of the 59 routes which met the criteria for on time performance reporting in March 2024, the Sydney-Launceston route had the highest percentage of on time arrivals (94.0 per cent), while the Adelaide-Canberra route had the highest percentage of on time departures (92.2 per cent). The Darwin-Melbourne route had the lowest percentage of on time arrivals (44.8 per cent), while the Darwin-Perth route had the lowest percentage of on time departures (47.1 per cent).

Cancellations were highest on the Darwin-Perth and Perth-Darwin routes, both at 13.6 per cent, followed by the Karratha-Perth route at 11.4 per cent, the Perth-Karratha route at 10.5 per cent and the Port Hedland-Perth route at 10.2 per cent.

Port Lincoln Airport recorded the highest percentage of on time arrivals (88.6 per cent), and the highest percentage of on time departures (89.4 per cent). Mildura Airport recorded the lowest percentage of on time arrivals (61.3 per cent), and the lowest percentage of on time departures (59.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for March 2024

Reporting Airlines

Sectors Scheduled

Arrivals On Time %

Departures On Time %

Cancellations %

Bonza

852

82.8

78.6

3.5

Hinterland

959

81.8

87.1

0.8

Jetstar

7,335

80.9

78.3

1.5

Qantas - all QF designated services

20,238

77.3

78.2

3.8

Rex Airlines

5,552

75.5

79.3

0.8

Skytrans

402

69.2

72.3

11.2

Virgin Australia - all VA designated services

12,046

75.1

76.2

2.8

All Airlines

47,384

77.2

78.0

2.8

Individual operating entities

Qantas

7,868

79.8

79.6

3.9

QantasLink

12,370

75.7

77.3

3.8

Virgin Australia

11,665

75.4

76.7

2.8

Virgin Australia Regional Airlines

381

66.6

62.0

3.4

Figure 1: Total Industry On Time Performance by month from March 2021

Chart of on time arrivals and departures