Airline On Time Performance Statistics —Monthly

Summary—August 2022

For August 2022, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Rex Airlines, Virgin Australia and Virgin Australia Regional Airlines) averaged 68.5 per cent for on time arrivals and 68.8 per cent for on time departures. The cancellation rate for the month was 3.2 per cent. This month’s figures were impacted by weather related events and COVID-19 related issues. The equivalent figures for August 2021 were 89.3 per cent for on time arrivals, 89.5 per cent for on time departures and 23.0 per cent for cancellations.

This month’s on time arrivals figure was significantly lower than the long term average performance for all routes (81.9 per cent) and the on time departures figure was also significantly lower than the long term average (83.1 per cent). The rate of cancellations was higher than the long term average of 2.1 per cent.

The Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 69.2 per cent for on time arrivals while the Qantas network (Qantas and QantasLink combined operations) recorded 67.2 per cent. Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 69.4 per cent followed by Qantas at 62.4 per cent and Jetstar at 59.6 per cent. Of the regional airlines, Rex Airlines recorded 79.0 per cent for on time arrivals, followed by QantasLink at 70.8 per cent and Virgin Australia Regional Airlines at 66.0 per cent.

The Virgin Australia network recorded 69.5 per cent for on time departures while the Qantas network recorded 67.2 per cent. Virgin Australia achieved the highest level of on time departures among the major domestic airlines for August 2022 at 69.7 per cent, followed by Qantas at 61.8 per cent and Jetstar at 56.9 per cent. Of the regional airlines, Rex Airlines recorded 82.2 per cent for on time departures, followed by QantasLink at 71.2 per cent and Virgin Australia Regional Airlines at 64.9 per cent.

Virgin Australia Regional Airlines recorded the highest percentage of cancellations (at 6.9 per cent) during the month, followed by Jetstar (at 5.4 per cent), Qantas (at 4.7 per cent), QantasLink (at 3.2 per cent), Virgin Australia (at 2.2 per cent) and Rex Airlines (at 0.8 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 61 routes are shown on pages 9-21.

Of the 61 routes which met the criteria for on time performance reporting in August 2022, the Brisbane-Hamilton Island route had the highest percentage of on time arrivals (91.5 per cent) and the Port Macquarie-Sydney route recorded the highest percentage of on time departures (90.9 per cent). The Darwin-Brisbane route had the lowest percentage of on time arrivals (31.0 per cent) and the Darwin-Sydney route had the lowest percentage of on time departures (24.3 per cent). 

Cancellations were highest on the Melbourne-Sydney route at 11.3 per cent followed by the Sydney-Melbourne route at 11.0 per cent, the Newman-Perth route at 8.7 per cent, the Broome-Perth route at 7.7 per cent and the Perth-Newman route at 7.6 per cent.

Port Macquarie Airport recorded the highest percentage of on time arrivals (84.1 per cent) and the highest percentage of on time departures (90.9 per cent). Launceston Airport recorded the lowest percentage of on time arrivals (54.4 per cent) and Darwin Airport recorded the lowest percentage of on time departures (34.8 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for August 2022

Reporting Airlines Sectors Scheduled Arrivals On Time % Departures On Time % >Cancellations %
Jetstar 6 253 59.6 56.9 5.4
Qantas - all QF designated services 18 916 67.2 67.2 3.9
Rex Airlines 6 823 79.0 82.2 0.8
Virgin Australia - all VA designated services 11 121 69.2 69.5 2.5
All Airlines 43 113 68.5 68.8 3.2
Individual operating entities
Qantas 8 147 62.4 61.8 4.7
QantasLink 10 769 70.8 71.2 3.2
Virgin Australia 10 502 69.4 69.7 2.2
Virgin Australia Regional Airlines 619 66.0 64.9 6.9

Figure 1: Total Industry On Time Performance by month from August 2019

Total Industry On Time Performance by month from August 2019