• Summary of current month
• Complete monthly report
• Annual report

Summary—July 2025

For July 2025, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, SmartLynx Australia (formally Skytrans), Virgin Australia and Virgin Australia Regional Airlines) averaged 73.0 per cent for on time arrivals and 74.2 per cent for on time departures. The cancellation rate for the month was 3.1 per cent. The equivalent figures for July 2024 were 71.1 per cent for on time arrivals, 72.5 per cent for on time departures and 3.0 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also lower than the long term average (81.8 per cent). The rate of cancellations was higher than the long term average of 2.2 per cent.

The Qantas network (Qantas and QantasLink combined operations) recorded 75.2 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 66.8 per cent. Hinterland achieved the highest on time arrivals at 89.0 per cent, followed by SmartLynx Australia at 76.0 per cent, QantasLink at 75.8 per cent, Virgin Australia Regional Airlines at 75.5 per cent, Qantas at 74.2 per cent, Jetstar at 73.6 per cent, Rex Airlines at 73.2 per cent and Virgin Australia at 66.7 per cent. 

The Qantas network recorded 76.7 per cent for on time departures while the Virgin Australia network recorded 68.4 per cent. Hinterland achieved the highest level of on time departures for July 2025 at 93.4 per cent, followed by SmartLynx Australia at 79.0 per cent, Qantas at 77.7 per cent, QantasLink at 76.1 per cent, Rex Airlines at 75.2 per cent, Jetstar at 72.2 per cent, Virgin Australia Regional Airlines at 71.5 per cent and Virgin Australia at 68.4 per cent.

SmartLynx Australia recorded the highest percentage of cancellations at 7.2 per cent during the month, followed by QantasLink at 4.0 per cent, Qantas at 3.5 per cent, Rex Airlines at 3.3 per cent, Jetstar at 2.8 per cent, Virgin Australia at 2.2 per cent, Hinterland at 1.5 per cent and Virgin Australia Regional Airlines at 1.0 per cent.

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.

Of the 59 routes which met the criteria for on time performance reporting in July 2025, the Gold Coast-Canberra route had the highest percentage of on time arrivals (89.6 per cent) and the highest percentage of on time departures (89.6 per cent). The Launceston-Brisbane route had the lowest percentage of on time arrivals (45.7 per cent) while the Broome-Perth route had the lowest percentage of on time departures (51.7 per cent). 

Cancellations were highest on the Canberra-Sydney route at 10.0 per cent, followed by the Sydney-Canberra route at 9.1 per cent, the Sydney-Melbourne route at 7.4 per cent, the Melbourne-Sydney route at 6.8 per cent, and Mackay-Brisbane and Gladstone-Brisbane routes at 6.6 per cent.

Emerald Airport recorded the highest percentage of on time arrivals (85.9 per cent) and the highest percentage of on time departures (85.9 per cent). Perth Airport recorded the lowest percentage of on time arrivals (59.2 per cent) while Broome Airport had the lowest percentage of on time departures (51.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time performance for July 2025

Figure 1: Total Industry On Time performance by month from July 2022