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Summary—February 2025

For February 2025, on time performance over all routes operated by participating airlines (Hinterland, Jetstar, Qantas, QantasLink, Rex Airlines, Skytrans, Virgin Australia and Virgin Australia Regional Airlines) averaged 80.3 per cent for on time arrivals and 80.5 per cent for on time departures. The cancellation rate for the month was 2.6 per cent. The equivalent figures for February 2024 were 73.0 per cent for on time arrivals, 74.5 per cent for on time departures and 4.0 per cent for cancellations. 

This month’s on time arrivals figure was lower than the long term average performance for all routes (80.7 per cent) and the on time departures figure was also lower than the long term average (81.8 per cent). The rate of cancellations was higher than the long term average of 2.2 per cent.

The Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 81.9 per cent for on time arrivals while the Qantas network (Qantas and QantasLink combined operations) recorded 81.3 per cent. Skytrans achieved the highest on time arrivals at 86.5 per cent, followed by Qantas at 82.2 per cent, Virgin Australia and Hinterland at 82.0 per cent, QantasLink at 80.7 per cent, Rex Airlines at 77.0 per cent, Jetstar at 76.1 per cent and Virgin Australia Regional Airlines at 75.5 per cent. 

The Virgin Australia network recorded 82.7 per cent for on time departures while the Qantas network recorded 81.2 per cent. Hinterland achieved the highest level of on time departures for February 2025 at 88.1 per cent, followed by Skytrans at 86.5 per cent, Virgin Australia at 82.9 per cent, Qantas at 82.3 per cent, QantasLink at 80.5 per cent, Rex Airlines at 80.1 per cent, Virgin Australia Regional Airlines at 73.6 per cent and Jetstar at 73.5 per cent.

Skytrans recorded the highest percentage of cancellations at 8.9 per cent during the month, followed by QantasLink at 4.1 per cent, Qantas at 2.8 per cent, Virgin Australia Regional Airlines at 2.7 per cent, Hinterland and Rex Airlines at 1.7 per cent, Jetstar at 1.6 per cent and Virgin Australia at 1.5 per cent.
Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 59 routes are shown on pages 10-21.

Of the 59 routes which met the criteria for on time performance reporting in February 2025, the Ayers Rock-Melbourne and Melbourne-Ayers Rock routes had the highest percentage of on time arrivals (96.6 per cent), while the Gladstone-Brisbane route had the highest percentage of on time departures (94.0 per cent). The Port Hedland-Perth route had the lowest percentage of on time arrivals (53.9 per cent) and the lowest percentage of on time departures (55.2 per cent). 

Cancellations were highest on the Port Hedland-Perth route at 12.2 per cent, followed by the Perth-Port Hedland route at 11.1 per cent, the Proserpine-Brisbane route at 9.2 per cent, the Brisbane-Proserpine route at 6.7 per cent, the Canberra-Sydney route at 6.3 per cent and the Canberra-Melbourne route at 5.6 per cent.

Ayers Rock Airport recorded the highest percentage of on time arrivals (96.6 per cent), while Gladstone Airport had the highest percentage of on time departures (94.0 per cent). Broome Airport recorded the lowest percentage of on time arrivals (68.8 per cent), while Port Hedland Airport had the lowest percentage of on time departures (55.2 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time performance for February 2025

Figure 1: Total Industry On Time performance by month from February 2022