Airline On Time Performance Statistics —Monthly

Summary—June 2019

For June 2019, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 78.6 per cent for on time arrivals and 80.8 per cent for on time departures. Cancellations represented 1.7 per cent of all scheduled flights. The equivalent figures for June 2018 were 76.5 per cent for on time arrivals, 78.0 per cent for on time departures and 1.9 per cent for cancellations.

This month’s on time arrivals figure was lower than the long term average performance for all routes (82.5 per cent) and the on time departures figure was also lower than the long term average (83.8 per cent). The rate of cancellations was higher than the long term average of 1.5 per cent.

Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 80.0 per cent followed by Jetstar at 77.8 per cent, Qantas at 77.6 per cent and Tigerair Australia at 66.1 per cent. Of the regional airlines, Regional Express recorded 81.8 per cent for on time arrivals, followed by QantasLink at 80.0 per cent and Virgin Australia Regional Airlines at 71.1 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 78.9 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 79.3 per cent.

Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for June 2019 at 83.2 per cent, followed by Qantas at 80.9 per cent, Jetstar at 77.1 per cent and Tigerair Australia at 68.2 per cent. Of the regional airlines, Regional Express recorded 84.6 per cent for on time departures, followed by QantasLink at 80.9 per cent and Virgin Australia Regional Airlines at 79.0 per cent. The Qantas network recorded 80.9 per cent for on time departures while the Virgin Australia network recorded 82.9 per cent.

Qantas recorded the highest percentage of cancellations (2.9 per cent) during the month, followed by Tigerair Australia (2.1 per cent), QantasLink (1.8 per cent), Virgin Australia Regional Airlines and Virgin Australia (both at 1.6 per cent), Jetstar (0.8 per cent) and Regional Express (0.6 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-23.

Of the 65 routes which met the criteria for on time performance reporting in June 2019, the Cairns-Townsville route had the highest percentage of on time arrivals (93.7 per cent) and the Perth-Karratha route had the highest percentage of on time departures (93.9 per cent). The Townsville-Sydney route had the lowest percentage of on time arrivals (56.1 per cent) and the lowest percentage of on time departures (48.8 per cent). 

Cancellations were highest on the Melbourne-Sydney route at 6.2 per cent, followed by the Sydney-Melbourne route at 6.1 per cent, the Karratha-Perth route at 4.2 per cent, the Proserpine-Sydney route at 3.0 per cent, and the Sydney-Brisbane, Canberra-Sydney, Newman-Perth and Brisbane-Sydney routes at 2.9 per cent.

Emerald Airport recorded the highest percentage of on time arrivals (90.9 per cent) and Bundaberg Airport recorded the highest percentage of on time departures (91.8 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (68.8 per cent) and Ayers Rock Airport recorded the lowest percentage of on time departures (50.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.    

Table 1: Total Industry On Time Performance for June 2019
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 6363 6315 4910 77.8 4870 77.1 48 0.8
Qantas 8938 8681 6739 77.6 7019 80.9 257 2.9
QantasLink 9948 9768 7819 80.0 7905 80.9 180 1.8
Regional Express 5975 5938 4860 81.8 5024 84.6 37 0.6
Tigerair Australia 2240 2192 1449 66.1 1495 68.2 48 2.1
Virgin Australia 10961 10791 8628 80.0 8981 83.2 170 1.6
Virgin Australia Regional Airlines 827 814 579 71.1 643 79.0 13 1.6
All Airlines 45252 44499 34984 78.6 35937 80.8 753 1.7
Qantas - all QF designated services 18886 18449 14558 78.9 14924 80.9 437 2.3
Virgin Australia - all VA designated services 11788 11605 9207 79.3 9624 82.9 183 1.6

 

Figure 1: Total Industry On Time Performance by month from June 2016