Airline On Time Performance Statistics —Monthly

Summary—April 2019

For April 2019, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.6 per cent for on time arrivals and 82.9 per cent for on time departures. Cancellations represented 1.5 per cent of all scheduled flights. The equivalent figures for April 2018 were 83.2 per cent for on time arrivals, 83.1 per cent for on time departures and 1.2 per cent for cancellations.


This month’s on time arrivals figure was slightly higher than the long term average performance for all routes (82.5 per cent) and the on time departures figure was lower than the long term average (83.8 per cent). The rate of cancellations was the same as the long term average of 1.5 per cent.


Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 83.7 per cent followed by Qantas at 82.5 per cent, Jetstar at 80.6 per cent and Tigerair Australia at 71.3 per cent. Of the regional airlines, Regional Express recorded 86.1 per cent for on time arrivals, followed by QantasLink at 84.0 per cent and Virgin Australia Regional Airlines at 75.2 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 83.3 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 83.1 per cent.


Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for April 2019 at 85.2 per cent, followed by Qantas at 83.2 per cent, Jetstar at 77.5 per cent and Tigerair Australia at 70.3 per cent. Of the regional airlines, Regional Express recorded 88.0 per cent for on time departures, followed by QantasLink at 84.4 per cent and Virgin Australia Regional Airlines at 79.4 per cent. The Qantas network recorded 83.9 per cent for on time departures while the Virgin Australia network recorded 84.8 per cent.


Tigerair Australia recorded the highest percentage of cancellations (2.6 per cent) during the month, followed by Qantas (2.3 per cent), QantasLink (1.5 per cent), Jetstar (1.4 per cent), Virgin Australia (1.3 per cent), Regional Express (0.8 per cent) and Virgin Australia Regional Airlines (0.3 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 65 routes are shown on pages 10-23.


Of the 65 routes which met the criteria for on time performance reporting in April 2019, the Sydney-Proserpine route had the highest percentage of on time arrivals (96.9 per cent) and the highest percentage of on time departures (also 96.9 per cent). The Ayers Rock-Sydney and Perth-Brisbane routes had the lowest percentage of on time arrivals (both at 66.7 per cent) and the Townsville-Sydney route had the lowest percentage of on time departures (64.2 per cent).

Cancellations were highest on the Sydney-Melbourne route at 5.3 per cent, followed by the Melbourne-Sydney route at 5.1 per cent, the Karratha-Perth route at 4.1 per cent, the Emerald-Brisbane and Brisbane-Emerald routes at 3.1 per cent and the Kalgoorlie-Perth, Perth-Kalgoorlie and Cairns-Brisbane routes at 3.0 per cent.


Port Lincoln Airport and Alice Springs Airport recorded the highest percentage of on time arrivals (both at 93.1 per cent) and Port Lincoln Airport recorded the highest percentage of on time departures (93.4 per cent). Hamilton Island Airport recorded the lowest percentage of on time arrivals (77.6 per cent) and Hobart Airport recorded the lowest percentage of on time departures (71.8 per cent). These figures only refer to reported routes and do not cover all flights at these airports.   

Table 1: Total Industry On Time Performance for April 2019
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
Jetstar 8053 7941 6402 80.6 6156 77.5 112 1.4
Qantas 8761 8563 7065 82.5 7128 83.2 198 2.3
QantasLink 9986 9840 8262 84.0 8307 84.4 146 1.5
Regional Express 5896 5848 5034 86.1 5144 88.0 48 0.8
Tigerair Australia 2341 2281 1627 71.3 1604 70.3 60 2.6
Virgin Australia 11524 11369 9515 83.7 9689 85.2 155 1.3
Virgin Australia Regional Airlines 797 795 598 75.2 631 79.4 2 0.3
All Airlines 47358 46637 38503 82.6 38659 82.9 721 1.5
Qantas - all QF designated services 18747 18403 15327 83.3 15435 83.9 344 1.8
Virgin Australia - all VA designated services 12321 12164 10113 83.1 10320 84.8 157 1.3

 

Figure 1: Total Industry On Time Performance by month from April 2016