Airline On Time Performance Statistics —Monthly

Summary—August 2019

For August 2019, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair Australia, Virgin Australia and Virgin Australia Regional Airlines) averaged 76.4 per cent for on time arrivals and 78.1 per cent for on time departures. Cancellations represented 2.6 per cent of all scheduled flights. The equivalent figures for August 2018 were 80.0 per cent for on time arrivals, 81.5 per cent for on time departures and 1.8 per cent for cancellations.


This month’s on time arrivals figure was lower than the long term average performance for all routes (82.4 per cent) and the on time departures figure was also lower than the long term average (83.7 per cent). The rate of cancellations was higher than the long term average of 1.5 per cent.


Virgin Australia achieved the highest on time arrivals among the major domestic airlines at 76.3 per cent followed by Jetstar at 73.7 per cent, Qantas at 73.5 per cent and Tigerair Australia at 64.4 per cent. Of the regional airlines, QantasLink recorded 81.7 per cent for on time arrivals, followed by Regional Express at 78.8 per cent and Virgin Australia Regional Airlines at 75.0 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 77.9 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 76.2 per cent.


Virgin Australia also achieved the highest level of on time departures among the major domestic airlines for August 2019 at 79.3 per cent, followed by Qantas at 75.6 per cent, Jetstar at 72.5 per cent and Tigerair Australia at 66.3 per cent. Of the regional airlines, QantasLink recorded 82.5 per cent for on time departures, followed by Regional Express at 81.6 per cent and Virgin Australia Regional Airlines at 80.7 per cent. The Qantas network recorded 79.3 per cent for on time departures while the Virgin Australia network recorded 79.4 per cent.


Qantas recorded the highest percentage of cancellations (4.2 per cent) during the month, followed by Tigerair Australia (4.0 per cent), Virgin Australia (2.4 per cent), Jetstar (2.3 per cent), Regional Express (2.0 per cent), QantasLink (1.9 per cent) and Virgin Australia Regional Airlines (1.0 per cent).


Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 64 routes are shown on pages 10-23.


Of the 64 routes which met the criteria for on time performance reporting in August 2019, the Cairns-Townsville route had the highest percentage of on time arrivals (96.6 per cent) and the highest percentage of on time departures (97.3 per cent). The Ayers Rock-Sydney route had the lowest percentage of on time arrivals (48.4 per cent) and the lowest percentage of on time departures (43.5 per cent). 


Cancellations were highest on the Melbourne-Sydney route at 9.1 per cent, followed by the Sydney-Melbourne route at 8.6 per cent, the Port Hedland-Perth route at 5.9 per cent, the Brisbane-Sydney and Sydney-Brisbane routes at 5.6 per cent and the Canberra-Sydney route at 5.2 per cent.


Newman Airport recorded the highest percentage of on time arrivals (92.8 per cent) and the highest percentage of on time departures (90.5 per cent). Ayers Rock Airport recorded the lowest percentage of on time arrivals (64.5 per cent) and the lowest percentage of on time departures (43.5 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

 

Table 1: Total Industry On Time Performance for August 2019
 SectorsArrivals On TimeDepartures On TimeCancellations
ScheduledFlownNo.%No.%No.%
JetStar

6589

6438 4744 73.7 4666 72.5 151 2.3
Qantas 9542 9146 6725 73.5 6917 75.6 396 4.2
QantasLink 10508 10307 8420 81.7 8502 82.5 201 1.9
Regional Express 6536 6404 5047 78.8 5224 81.6 132 2.0
Tigerair Australia 2275 2185 1407 64.4 1448 66.3 90 4.0
Virgin Australia 11785 11500 8775 76.3 9116 79.3 285 2.4
Virgin Australia Regional Airlines 796 788 591 75.0 636 80.7 8 1.0
All Airlines 48031 46768 35709 76.4 36509 78.1 1263 2.6
Qantas - all QF designated services 20050 19453 15145 77.9 15419 79.3 597 3.0
Virgin Australia - all VA designated services 12581 12288 9366 76.2 9752 79.4 293 2.3

 

Figure 1: Total Industry On Time Performance by month from August 2016