Airline On Time Performance Statistics – Monthly

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Summary – April 2013

For April 2013, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Skywest Airlines, Tiger Airways, Virgin Australia and Virgin Australia – ATR/F100 Operations) averaged 83.3 per cent for on time departures, and 81.8 per cent for on time arrivals.  Cancellations represented 1.6 per cent of all scheduled flights.  The equivalent figures for April 2012 were 81.0 per cent for departures, 80.3 per cent for arrivals and 1.6 per cent for cancellations.

This month’s figures were below the long term average performance for all routes since the collection began (83.7 per cent for departures and 82.3 per cent for arrivals). The rate of cancellations was also worse than the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest level of on time departures for April 2013 at 86.3 per cent, followed by Virgin Australia at 84.3 per cent, Tiger Airways at 81.0 per cent and Jetstar at 76.6 per cent.  The regional airlines were led by Regional Express at 89.0 per cent, followed by Virgin Australia – ATR/F100 Operations at 82.8 per cent, Skywest at 81.6 per cent and QantasLink at 81.3 per cent.

Qantas also achieved the highest on time arrivals among the major domestic airlines at 85.0 per cent, followed by Virgin Australia at 82.9 per cent, Tiger Airways at 78.2 per cent and Jetstar at 77.4 per cent. Regional Express was the best performing regional airline for on time arrivals at 86.4 per cent, followed by Virgin Australia – ATR/F100 Operations at 81.8 per cent, Skywest at 80.0 per cent and QantasLink at 78.5 per cent. 

Virgin Australia – ATR/F100 Operations had the highest percentage of cancellations (2.8 per cent) during the month, followed by QantasLink (2.1 per cent), Jetstar (2.0 per cent), Virgin Australia (1.9 per cent), Qantas (1.3 per cent), Tiger Airways (1.1 per cent) and Regional Express (0.2 per cent). Skywest had no cancellations this month.

Of the 58 routes which met the criteria for on time performance reporting in April 2013, the Mildura-Melbourne route had the highest percentage of on time departures (93.0 per cent) and the Gold Coast-Adelaide route had the highest percentage of on time arrivals (98.6 per cent). The Sunshine Coast-Melbourne route had the lowest percentage of on time departures (52.2 per cent) and the Launceston-Sydney route had the lowest percentage of on time arrivals (58.1 per cent). 

Cancellations were highest on the Port Hedland-Perth route at 4.3 per cent, followed by Rockhampton-Brisbane at 4.0 per cent, Perth-Port Hedland at 3.8 per cent, Cairns-Melbourne at 3.6 per cent and Newcastle-Brisbane, Townsville-Cairns and Sunshine Coast-Sydney all at 3.4 per cent.

Mildura Airport recorded the highest percentage of on time departures (93.0 per cent) and Karratha Airport recorded the highest percentage of on time arrivals (94.9 per cent). Sunshine Coast Airport recorded the lowest percentage of on time departures (65.2 per cent) and Port Macquarie Airport recorded the lowest percentage of on time arrivals (70.5 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

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Table 1: Total Industry On Time Performance for April 2013

	Sectors		Departures On Time		Arrivals On Time		Cancellations
	Scheduled	Flown	No.	%	No.	%	No.	%
Jetstar	6937	6799	5205	76.6	5262	77.4	138	2.0
Qantas	10388	10254	8845	86.3	8719	85.0	134	1.3
QantasLink	9697	9495	7722	81.3	7453	78.5	202	2.1
Regional Express	5497	5486	4883	89.0	4739	86.4	11	0.2
Skywest	900	900	734	81.6	720	80.0	0	0.
Tiger Airways	1633	1615	1308	81.0	1263	78.2	18	1.1
Virgin Australia	11157	10946	9224	84.3	9076	82.9	211	1.9
Virgin Australia – ATR/F100 Operations	1506	1464	1212	82.8	1197	81.8	42	2.8
All Airlines	47715	46959	39133	83.3	38429	81.8	756	1.6

 

Figure 1: Total Industry On Time Performance by month from April 2010