Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—July 2014

For July 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 83.5 per cent for on time departures and 82.1 per cent for on time arrivals.  Cancellations represented 1.7 per cent of all scheduled flights.  The equivalent figures for July 2013 were 78.3 per cent for departures, 76.2 per cent for arrivals and 2.0 per cent for cancellations.

This month’s figures were close to the long term average performance for all routes (83.7 per cent for departures and 82.2 per cent for arrivals). The rate of cancellations was above the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest level of on time departures for July 2014 at 84.4 per cent, followed by Jetstar at 83.8 per cent, Virgin Australia at 81.7 per cent and Tigerair at 74.2 per cent.  The regional airlines were led by Regional Express at 86.3 per cent, followed by QantasLink at 84.6 per cent and Virgin Australia Regional Airlines at 83.0 per cent.

Jetstar achieved the highest on time arrivals among the major domestic airlines at 85.0 per cent, followed by Qantas at 83.1 per cent, Virgin Australia at 80.7 per cent and Tigerair at 69.5 per cent. Regional Express was the best performing regional airline for on time arrivals at 84.4 per cent, followed by QantasLink at 81.9 per cent and Virgin Australia Regional Airlines at 81.1 per cent.

Virgin Australia had the highest percentage of cancellations (2.8 per cent) during the month, followed by QantasLink (1.9 per cent), Qantas (1.6 per cent), Tigerair (1.2 per cent), Virgin Australia Regional Airlines (also 1.2 per cent), Regional Express (0.7 per cent) and Jetstar (0.6 per cent).

Of the 64 routes which met the criteria for on time performance reporting in July 2014, the Hamilton Island-Brisbane route had the highest percentage of on time departures (97.9 per cent) and the Hamilton Island-Brisbane and Brisbane-Hamilton Island routes had the highest percentage of on time arrivals (both at 97.9 per cent). The Alice Springs-Melbourne route had the lowest percentage of on time departures (48.8 per cent) and the lowest percentage of on time arrivals (51.2 per cent).

Cancellations were highest on the Melbourne-Sydney route at 5.6 per cent, followed by Sydney-Melbourne at 5.4 per cent, Canberra-Sydney at 5.3 per cent, Sydney Canberra at 4.4 per cent, Adelaide-Canberra at 4.3 per cent and Canberra-Adelaide also at 4.3 per cent.

Port Hedland and Port Lincoln airports recorded the highest percentage of on time departures (both at 91.0 per cent) and Port Hedland Airport recorded the highest percentage of on time arrivals (95.3 per cent). Alice Springs Airport recorded the lowest percentage of on time departures (58.1 per cent) and the lowest percentage of on time arrivals (74.4 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for July 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 7174 7129 5977 83.8 6059 85.0 45 0.6
Qantas 9791 9637 8129 84.4 8009 83.1 154 1.6
QantasLink 10966 10756 9095 84.6 8814 81.9 210 1.9
Regional Express 5868 5824 5029 86.3 4913 84.4 44 0.7
Tigerair 1899 1876 1392 74.2 1304 69.5 23 1.2
Virgin Australia 11545 11222 9167 81.7 9058 80.7 323 2.8
Virgin Australia Regional Airlines 2643 2612 2168 83.0 2118 81.1 31 1.2
All Airlines 49886 49056 40957 83.5 40275 82.1 830 1.7

Figure 1: Total Industry On Time Performance by month from July 2011