Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—October 2014

For October 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.3 per cent for on time departures and 86.2 per cent for on time arrivals.  Cancellations represented 1.1 per cent of all scheduled flights.  The equivalent figures for October 2013 were 79.4 per cent for departures, 77.1 per cent for arrivals and 1.9 per cent for cancellations.

This month’s figures were better than the long term average performance for all routes (83.7 per cent for departures and 82.3 per cent for arrivals). The rate of cancellations was below the long term average of 1.3 per cent.

Of the major domestic airlines, Virgin Australia achieved the highest level of on time departures for October 2014 at 88.9 per cent, followed by Qantas at 88.6 per cent, Jetstar at 82.2 per cent and Tigerair at 80.2 per cent.  The regional airlines were led by Regional Express at 89.3 per cent, followed by QantasLink at 88.3 per cent and Virgin Australia Regional Airlines at 86.5 per cent.

Qantas achieved the highest on time arrivals among the major domestic airlines at 88.7 per cent, followed by Virgin Australia at 87.5 per cent, Jetstar at 83.5 per cent and Tigerair at 77.8 per cent. QantasLink was the best performing regional airline for on time arrivals at 86.3 per cent, followed by Regional Express at 85.8 per cent and Virgin Australia Regional Airlines also at 85.8 per cent.

Jetstar had the highest percentage of cancellations (1.6 per cent) during the month, followed by QantasLink (1.5 per cent), Virgin Australia Regional Airlines (1.1 per cent), Qantas (1.0 per cent), Virgin Australia (also 1.0 per cent), Tigerair (0.4 per cent) and Regional Express (0.2 per cent).

Of the 62 routes which met the criteria for on time performance reporting in October 2014, the Adelaide-Gold Coast route had the highest percentage of on time departures (97.1 per cent) and the Newman-Perth route had the highest percentage of on time arrivals (98.4 per cent). The Launceston-Sydney route had the lowest percentage of on time departures (64.4 per cent) and the Port Macquarie-Sydney route had the lowest percentage of on time arrivals (66.2 per cent).

Cancellations were highest on the Canberra-Sydney route at 3.9 per cent, followed by the Newman-Perth and Perth-Newman routes at 3.5 per cent, Sydney-Canberra at 3.1 per cent and the Sydney-Melbourne and Melbourne-Sydney routes at 3.0 per cent.

Mount Isa airport recorded the highest percentage of on time departures (96.3 per cent) and Moranbah airport recorded the highest percentage of on time arrivals (96.4 per cent). Ballina Airport recorded the lowest percentage of on time departures (71.9 per cent) and Hobart Airport recorded the lowest percentage of on time arrivals (77.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for October 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 7639 7517 6181 82.2 6274 83.5 122 1.6
Qantas 10027 9922 8795 88.6 8802 88.7 105 1.0
QantasLink 10779 10622 9382 88.3 9166 86.3 157 1.5
Regional Express 5832 5818 5195 89.3 4994 85.8 14 0.2
Tigerair 2073 2065 1656 80.2 1607 77.8 8 0.4
Virgin Australia 11232 11119 9890 88.9 9730 87.5 113 1.0
Virgin Australia Regional Airlines 2637 2609 2258 86.5 2238 85.8 28 1.1
All Airlines 50219 49672 43357 87.3 42811 86.2 547 1.1

Figure 1: Total Industry On Time Performance by month from October 2011