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The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics – Monthly

Summary – March 2014

For March 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 84.7 per cent for on time departures and 82.1 per cent for on time arrivals.  Cancellations represented 1.4 per cent of all scheduled flights.  The equivalent figures for March 2013 were 79.3 per cent for departures, 77.6 per cent for arrivals and 1.5 per cent for cancellations.

This month’s departures on time figure was better than the long term average performance for all routes (83.6 per cent) and arrivals on time figure was the same as the long term average (82.1 per cent). The rate of cancellations was above the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest level of on time departures for March 2014 at 88.5 per cent, followed by Virgin Australia at 85.2 per cent, Jetstar at 81.8 per cent and Tigerair at 76.0 per cent.  The regional airlines were led by Regional Express at 87.1 per cent, followed by Virgin Australia Regional Airlines at 85.6 per cent and QantasLink at 82.3 per cent.

Qantas also achieved the highest on time arrivals among the major domestic airlines at 87.2 per cent, followed by Virgin Australia at 83.0 per cent, Jetstar at 81.2 per cent and Tigerair at 71.2 per cent. Regional Express was the best performing regional airline for on time arrivals at 83.4 per cent, followed by Virgin Australia Regional Airlines at 83.3 per cent and QantasLink at 77.7 per cent.

QantasLink had the highest percentage of cancellations (2.7 per cent) during the month, followed by Tigerair (1.4 per cent), Virgin Australia (1.3 per cent), Jetstar (also 1.3 per cent), Virgin Australia Regional Airlines (1.2 per cent), Qantas (0.9 per cent) and Regional Express (0.2 per cent).

Of the 63 routes which met the criteria for on time performance reporting in March 2014, the Perth-Karratha route had the highest percentage of on time departures (96.8 per cent) and the Darwin-Melbourne route had the highest percentage of on time arrivals (97.8 per cent). The Port Macquarie-Sydney route had the lowest percentage of on time departures (63.6 per cent) and the lowest percentage of on time arrivals (54.9 per cent).

Cancellations were highest on the Hamilton Island-Melbourne route at 11.4 per cent, followed by Melbourne-Hamilton Island at 8.6 per cent, Brisbane-Hamilton Island and Hamilton Island-Brisbane at 7.7 per cent and Hamilton Island-Sydney at 7.5 per cent.

Newman Airport recorded the highest percentage of on time departures (96.3 per cent) and Port Hedland Airport recorded the highest percentage of on time arrivals (97.7 per cent). Port Macquarie Airport recorded the lowest percentage of on time departures (63.6 per cent) and the lowest percentage of on time arrivals (65.3 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for March 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 6708 6622 5416 81.8 5376 81.2 86 1.3
Qantas 10243 10149 8983 88.5 8848 87.2 94 0.9
QantasLink 10469 10182 8381 82.3 7911 77.7 287 2.7
Regional Express 5656 5643 4916 87.1 4706 83.4 13 0.2
Tigerair 1761 1736 1320 76.0 1236 71.2 25 1.4
Virgin Australia 10902 10761 9168 85.2 8935 83.0 141 1.3
Virgin Australia Regional Airlines 2574 2542 2175 85.6 2117 83.3 32 1.2
All Airlines 48313 47635 40359 84.7 39129 82.1 678 1.4

 

Figure 1: Total Industry On Time Performance by month from March 2011