Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—December 2014

For December 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.8 per cent for on time departures and 80.9 per cent for on time arrivals.  Cancellations represented 1.8 per cent of all scheduled flights.  The equivalent figures for December 2013 were 83.6 per cent for departures, 82.2 per cent for arrivals and 1.7 per cent for cancellations.

This month’s figures were below the long term average performance for all routes (83.8 per cent for departures and 82.3 per cent for arrivals). The rate of cancellations was higher than the long term average of 1.3 per cent.

Of the major domestic airlines, Virgin Australia achieved the highest level of on time departures for December 2014 at 86.9 per cent, followed by Qantas at 84.5 per cent, Tigerair at 81.8 per cent and Jetstar at 74.2 per cent.  The regional airlines were led by Regional Express at 86.7 per cent, followed by Virgin Australia Regional Airlines at 83.0 per cent and QantasLink at 81.9 per cent.

Virgin Australia also achieved the highest on time arrivals among the major domestic airlines at 84.3 per cent, followed by Qantas at 83.1 per cent, Tigerair at 79.5 per cent and Jetstar at 75.0 per cent. Regional Express was the best performing regional airline for on time arrivals at 82.2 per cent, followed by Virgin Australia Regional Airlines at 81.8 per cent and QantasLink at 79.5 per cent.

QantasLink had the highest percentage of cancellations (2.7 per cent) during the month, followed by Jetstar (2.3 per cent), Virgin Australia (1.9 per cent), Virgin Australia Regional Airlines (1.8 per cent), Qantas (1.1 per cent), Tigerair (0.9 per cent) and Regional Express (0.2 per cent).

Of the 62 routes which met the criteria for on time performance reporting in December 2014, the Perth-Darwin route had the highest percentage of on time departures (96.9 per cent) and the highest percentage of on time arrivals (also 96.9 per cent). The Hobart-Brisbane route had the lowest percentage of on time departures (48.4 per cent) and the lowest percentage of on time arrivals (51.6 per cent).

Cancellations were highest on the Canberra-Sydney route at 6.9 per cent, followed by the Sydney-Canberra route at 6.5 per cent, the Moranbah-Brisbane route at 5.9 per cent, the Brisbane-Moranbah route at 5.3 per cent and the Ballina-Sydney route at 4.5 per cent.

Proserpine airport recorded the highest percentage of on time departures (96.5 per cent) and Port Hedland airport recorded the highest percentage of on time arrivals (96.3 per cent). Port Macquarie Airport recorded the lowest percentage of on time departures (61.3 per cent) and the lowest percentage of on time arrivals (53.9 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for December 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 8068 7884 5852 74.2 5912 75.0 184 2.3
Qantas 9222 9119 7702 84.5 7575 83.1 103 1.1
QantasLink 10389 10110 8281 81.9 8039 79.5 279 2.7
Regional Express 4836 4826 4183 86.7 3967 82.2 10 0.2
Tigerair 2117 2099 1718 81.8 1668 79.5 18 0.9
Virgin Australia 10871 10667 9269 86.9 8990 84.3 204 1.9
Virgin Australia Regional Airlines 2542 2497 2072 83.0 2043 81.8 45 1.8
All Airlines 48045 47202 39077 82.8 38194 80.9 843 1.8

Figure 1: Total Industry On Time Performance by month from December 2011