Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—January 2015

For January 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.4 per cent for on time departures and 86.5 per cent for on time arrivals.  Cancellations represented 1.5 per cent of all scheduled flights.  The equivalent figures for January 2014 were 88.8 per cent for departures, 87.8 per cent for arrivals and 1.5 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (83.8 per cent for departures and 82.3 per cent for arrivals). The rate of cancellations was higher than the long term average of 1.3 per cent.

Of the major domestic airlines, Virgin Australia achieved the highest level of on time departures for January 2015 at 91.5 per cent, followed by Qantas at 89.4 per cent, Tigerair at 83.9 per cent and Jetstar at 82.3 per cent.  The regional airlines were led by Regional Express at 88.2 per cent, followed by Virgin Australia Regional Airlines at 86.2 per cent and QantasLink at 86.0 per cent.

Virgin Australia also achieved the highest on time arrivals among the major domestic airlines at 90.6 per cent, followed by Qantas at 88.9 per cent, Jetstar at 83.4 per cent and Tigerair at 82.5 per cent. Regional Express was the best performing regional airline for on time arrivals at 85.0 per cent, followed by QantasLink at 84.7 per cent and Virgin Australia Regional Airlines at 84.0 per cent.

QantasLink and Jetstar had the highest percentage of cancellations (2.2 per cent) during the month, followed by Virgin Australia (1.4 per cent), Tigerair (1.1 per cent), Virgin Australia Regional Airlines (1.0 per cent), Qantas (0.9 per cent) and Regional Express (0.2 per cent).

Of the 62 routes which met the criteria for on time performance reporting in January 2015, the Brisbane-Mount Isa route had the highest percentage of on time departures (97.2 per cent) and the Brisbane-Darwin route had the highest percentage of on time arrivals (95.8 per cent). The Hobart-Brisbane route had the lowest percentage of on time departures (62.9 per cent) and the lowest percentage of on time arrivals (71.0 per cent).

Cancellations were highest on the Sydney-Canberra route at 5.9 per cent, followed by the Canberra-Sydney route at 5.6 per cent, the Brisbane-Moranbah route at 4.7 per cent, the Moranbah-Brisbane route at 4.3 per cent and the Gold Coast-Sydney route at 3.3 per cent.

Bundaberg Airport recorded the highest percentage of on time departures (94.9 per cent) and Mount Isa Airport recorded the highest percentage of on time arrivals (94.4 per cent). Hobart Airport recorded the lowest percentage of on time departures (74.7 per cent) and Proserpine Airport recorded the lowest percentage of on time arrivals (77.4 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for January 2015
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 8344 8160 6719 82.3 6809 83.4 184 2.2
Qantas 8944 8861 7921 89.4 7878 88.9 83 0.9
QantasLink 10015 9790 8423 86.0 8289 84.7 225 2.2
Regional Express 4068 4060 3581 88.2 3450 85.0 8 0.2
Tigerair 2107 2083 1748 83.9 1719 82.5 24 1.1
Virgin Australia 10540 10394 9515 91.5 9419 90.6 146 1.4
Virgin Australia Regional Airlines 2349 2326 2006 86.2 1953 84.0 23 1.0
All Airlines 46367 45674 39913 87.4 39517 86.5 693 1.5

Figure 1: Total Industry On Time Performance by month from January 2012