Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—September 2014

For September 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 87.7 per cent for on time departures and 86.6 per cent for on time arrivals.  Cancellations represented 1.2 per cent of all scheduled flights.  The equivalent figures for September 2013 were 83.0 per cent for departures, 80.9 per cent for arrivals and 1.6 per cent for cancellations.

This month’s figures were better than the long term average performance for all routes (83.7 per cent for departures and 82.2 per cent for arrivals). The rate of cancellations was below the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest level of on time departures for September 2014 at 89.5 per cent, followed by Virgin Australia at 87.1 per cent, Jetstar at 85.0 per cent and Tigerair at 75.8 per cent.  The regional airlines were led by Regional Express at 90.4 per cent, followed by Virgin Australia Regional Airlines at 89.7 per cent and QantasLink at 88.6 per cent.

Qantas also achieved the highest on time arrivals among the major domestic airlines at 88.9 per cent, followed by Virgin Australia at 86.9 per cent, Jetstar at 85.3 per cent and Tigerair at 73.2 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 88.2 per cent, followed by Regional Express at 88.0 per cent and QantasLink at 86.5 per cent.

Virgin Australia had the highest percentage of cancellations (1.7 per cent) during the month, followed by Qantas (1.4 per cent), QantasLink (1.2 per cent), Jetstar (1.1 per cent), Tigerair (also 1.1 per cent), Virgin Australia Regional Airlines (0.6 per cent) and Regional Express (0.1 per cent).

Of the 62 routes which met the criteria for on time performance reporting in September 2014, the Adelaide-Port Lincoln route had the highest percentage of on time departures (97.7 per cent) and the Perth-Port Hedland route had the highest percentage of on time arrivals (97.5 per cent). The Sunshine Coast-Melbourne route had the lowest percentage of on time departures (72.4 per cent) and the Darwin-Brisbane route had the lowest percentage of on time arrivals (62.3 per cent).

Cancellations were highest on the Sydney-Melbourne and Melbourne-Sydney routes at 3.6 per cent, followed by Moranbah-Brisbane at 3.3 per cent, Brisbane-Sydney at 3.0 per cent and Sydney-Brisbane at 2.7 per cent.

Port Lincoln airport recorded the highest percentage of on time departures (96.1 per cent) and Port Hedland airport recorded the highest percentage of on time arrivals (97.5 per cent). Port Macquarie Airport recorded the lowest percentage of on time departures (76.8 per cent) and the lowest percentage of on time arrivals (78.5 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for September 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 7398 7315 6216 85.0 6238 85.3 83 1.1
Qantas 9659 9520 8524 89.5 8468 88.9 139 1.4
QantasLink 10366 10243 9077 88.6 8856 86.5 123 1.2
Regional Express 5720 5715 5167 90.4 5029 88.0 5 0.1
Tigerair 1892 1872 1419 75.8 1371 73.2 20 1.1
Virgin Australia 11042 10850 9448 87.1 9432 86.9 192 1.7
Virgin Australia Regional Airlines 2548 2533 2271 89.7 2235 88.2 15 0.6
All Airlines 48625 48048 42122 87.7 41629 86.6 577 1.2

Figure 1: Total Industry On Time Performance by month from September 2011