Airline On Time Performance Statistics —Monthly

Summary—April 2015

For April 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 82.2 per cent for on time arrivals and 83.9 per cent for on time departures.  Cancellations represented 1.7 per cent of all scheduled flights.  The equivalent figures for April 2014 were 82.0 per cent for arrivals, 83.5 per cent for departures and 2.1 per cent for cancellations.

This month’s on time arrivals figure was slightly below the long term average performance for all routes of 82.4 per cent while this month’s on time departures figure was the same as the long term average of 83.9 per cent. The rate of cancellations was higher than the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest on time arrivals among the major domestic airlines at 86.0 per cent, followed by Virgin Australia at 84.8 per cent, Tigerair at 78.9 per cent and Jetstar at 77.9 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 83.6 per cent, followed by Regional Express at 82.1 per cent and QantasLink at 79.5 per cent. The Qantas network (Qantas and QantasLink combined operations) recorded 82.6 per cent for on time arrivals while the Virgin Australia network (Virgin Australia and Virgin Australia Regional Airlines combined operations) recorded 84.6 per cent.

Qantas also achieved the highest level of on time departures for April 2015 at 87.9 per cent, followed by Virgin Australia at 86.9 per cent, Tigerair at 80.8 per cent and Jetstar at 76.6 per cent.  The regional airlines were led by Regional Express at 85.2 per cent, followed by Virgin Australia Regional Airlines at 85.0 per cent and QantasLink at 81.7 per cent. The Qantas network recorded 84.7 per cent for on time departures while the Virgin Australia network recorded 86.5 per cent.

QantasLink had the highest percentage of cancellations (2.5 per cent) during the month, followed by Virgin Australia Regional Airlines (2.1 per cent), Jetstar (1.9 per cent), Virgin Australia (1.8 per cent), Qantas (1.4 per cent), Tigerair (0.5 per cent) and Regional Express (0.3 per cent).

Airlines’ on time performance varies across the routes they serve. Individual route data by specific airline for 62 routes are shown on pages 10-21.

Of the 62 routes which met the criteria for on time performance reporting in April 2015, the Melbourne-Hamilton Island route had the highest percentage of on time arrivals (97.0 per cent) and the Port Hedland-Perth route had the highest percentage of on time departures (96.0 per cent). The Port Macquarie-Sydney route had the lowest percentage of on time arrivals (56.1 per cent) and the Townsville-Sydney route had the lowest percentage of on time departures (57.9 per cent).

Cancellations were highest on the Canberra-Sydney route at 6.1 per cent, followed by the Sydney-Canberra route at 6.0 per cent, the Moranbah-Brisbane route at 5.2 percent, the Brisbane-Moranbah route at 5.1 per cent and the Melbourne-Sydney route at 4.9 per cent.

Port Hedland Airport recorded the highest percentage of on time arrivals (95.0 per cent) and the highest percentage of on time departures (96.0 per cent). Port Macquarie Airport recorded the lowest percentage of on time arrivals (61.1 per cent) and the lowest percentage of on time departures (62.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for April 2015
  Sectors Arrivals On Time Deaprtures On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 7344 7206 5616 77.9 5521 76.6 138 1.9
Qantas 9380 9244 7952 86.0 8126 87.9 136 1.4
QantasLink 10074 9825 7808 79.5 8027 81.7 249 2.5
Regional Express 5645 5626 4618 82.1 4795 85.2 19 0.3
Tigerair 2128 2117 1671 78.9 1710 80.8 11 0.5
Virgin Australia 10904 10711 9086 84.8 9303 86.9 193 1.8
Virgin Australia Regional Airlines 2449 2397 2004 83.6 2038 85.0 52 2.1
All Airlines 47924 47126 38755 82.2 39520 83.9 798 1.7
Qantas - all QF designated services 19454 19069 15760 82.6 16153 84.7 385 2.0
Virgin Australia - all VA designated services 13353 13108 11090 84.6 11341 86.5 245 1.8

Figure 1: Total Industry On Time Performance by month from April 2012