Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—February 2015

For February 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 88.9 per cent for on time departures and 87.0 per cent for on time arrivals.  Cancellations represented 1.2 per cent of all scheduled flights.  The equivalent figures for February 2014 were 89.4 per cent for departures, 87.6 per cent for arrivals and 1.2 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (83.8 per cent for departures and 82.3 per cent for arrivals). The rate of cancellations was slightly lower than the long term average of 1.3 per cent.

Of the major domestic airlines, Virgin Australia achieved the highest level of on time departures for February 2015 at 91.6 per cent, followed by Qantas at 90.1 per cent, Jetstar at 84.0 per cent and Tigerair at 83.0 per cent.  The regional airlines were led by Virgin Australia Regional Airlines at 90.5 per cent, followed by Regional Express at 89.6 per cent and QantasLink at 88.0 per cent.

Virgin Australia also achieved the highest on time arrivals among the major domestic airlines at 89.2 per cent, followed by Qantas at 88.2 per cent, Jetstar at 84.9 per cent and Tigerair at 81.2 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 87.6 per cent, followed by QantasLink at 86.3 per cent and Regional Express at 85.8 per cent.

Virgin Australia Regional Airlines had the highest percentage of cancellations (3.1 per cent) during the month, followed by QantasLink and Virgin Australia (both on 1.5 per cent), Tigerair (1.1 per cent), Qantas (1.0 per cent), Jetstar (0.9 per cent) and Regional Express (0.1 per cent).

Of the 62 routes which met the criteria for on time performance reporting in February 2015, the Perth-Darwin route had the highest percentage of on time departures (100.0 per cent) and the Brisbane-Mount Isa and Mount Isa-Brisbane routes had the highest percentage of on time arrivals (98.6 per cent). The Hobart-Brisbane route had the lowest percentage of on time departures (61.5 per cent) and the lowest percentage of on time arrivals (also 61.5 per cent).

Cancellations were highest on the Brisbane-Rockhampton route at 10.8 per cent, followed by the Rockhampton-Brisbane route at 10.6 per cent, the Brisbane-Bundaberg and Bundaberg-Brisbane routes at 7.6 per cent, the Brisbane-Gladstone route at 5.5 per cent and the Gladstone-Brisbane route at 4.8 per cent. Cancellations on these routes could reflect the impact of Tropical Cyclone Marcia.

Mount Isa Airport recorded the highest percentage of on time departures (98.6 per cent) and the highest percentage of on time arrivals (also 98.6 per cent). Hobart Airport recorded the lowest percentage of on time departures (75.5 per cent) and Port Macquarie Airport recorded the lowest percentage of on time arrivals (78.7 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for February 2015
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 5834 5783 4855 84.0 4911 84.9 51 0.9
Qantas 8837 8749 7885 90.1 7720 88.2 88 1.0
QantasLink 9528 9383 8260 88.0 8095 86.3 145 1.5
Regional Express 4981 4978 4459 89.6 4269 85.8 3 0.1
Tigerair 1669 1651 1371 83.0 1340 81.2 18 1.1
Virgin Australia 9939 9791 8970 91.6 8730 89.2 148 1.5
Virgin Australia Regional Airlines 2347 2275 2060 90.5 1992 87.6 72 3.1
All Airlines 43135 42610 37860 88.9 37057 87.0 525 1.2

Figure 1: Total Industry On Time Performance by month from February 2012