Department of Infrastructure and Regional Development

The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics —Monthly

Summary—March 2015

For March 2015, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 88.9 per cent for on time departures and 87.0 per cent for on time arrivals.  Cancellations represented 1.0 per cent of all scheduled flights.  The equivalent figures for March 2014 were 84.7 per cent for departures, 82.1 per cent for arrivals and 1.4 per cent for cancellations.

This month’s figures were above the long term average performance for all routes (83.9 per cent for departures and 82.4 per cent for arrivals). The rate of cancellations was lower than the long term average of 1.3 per cent.

Of the major domestic airlines, Virgin Australia achieved the highest level of on time departures for March 2015 at 91.8 per cent, followed by Qantas at 89.3 per cent, Tigerair at 86.5 per cent and Jetstar at 85.9 per cent.  The regional airlines were led by Regional Express at 88.9 per cent, followed by Virgin Australia Regional Airlines at 88.8 per cent and QantasLink at 87.9 per cent.

Virgin Australia also achieved the highest on time arrivals among the major domestic airlines at 90.0 per cent, followed by Qantas at 88.2 per cent, Jetstar at 86.5 per cent and Tigerair at 84.0 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 86.6 per cent, followed by QantasLink at 85.0 per cent and Regional Express at 84.9 per cent.

QantasLink had the highest percentage of cancellations (2.2 per cent) during the month, followed by Jetstar (1.0 per cent), Virgin Australia Regional Airlines, Qantas and Virgin Australia (all on 0.8 per cent) and Tigerair and Regional Express (both on 0.3 per cent).

Of the 62 routes which met the criteria for on time performance reporting in March 2015, the Sydney-Hamilton Island route had the highest percentage of on time departures (98.3 per cent) and the Darwin-Perth route had the highest percentage of on time arrivals (98.5 per cent). The Hobart-Brisbane route had the lowest percentage of on time departures (65.5 per cent) and the Port Macquarie-Sydney route had the lowest percentage of on time arrivals (68.0 per cent).

Cancellations were highest on the Canberra-Sydney route at 4.1 per cent, followed by the Karratha-Perth route at 3.9 per cent, the Perth-Karratha and Sydney-Canberra routes at 3.6 per cent and the Ayers Rock-Sydney route at 3.4 per cent.

Proserpine Airport recorded the highest percentage of on time departures (97.5 per cent) and Ayers Rock Airport recorded the highest percentage of on time arrivals (96.6 per cent). Hobart Airport recorded the lowest percentage of on time departures (78.1 per cent) and Port Macquarie Airport recorded the lowest percentage of on time arrivals (75.0 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for March 2015
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 6576 6509 5589 85.9 5630 86.5 67 1.0
Qantas 9800 9724 8680 89.3 8581 88.2 76 0.8
QantasLink 10788 10547 9267 87.9 8968 85.0 241 2.2
Regional Express 6103 6085 5407 88.9 5165 84.9 18 0.3
Tigerair 2102 2095 1812 86.5 1759 84.0 7 0.3
Virgin Australia 11036 10952 10050 91.8 9860 90.0 84 0.8
Virgin Australia Regional Airlines 2648 2626 2333 88.8 2275 86.6 22 0.8
All Airlines 49053 48538 43138 88.9 42238 87.0 515 1.0

Figure 1: Total Industry On Time Performance by month from March 2012