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The Bureau of Infrastructure, Transport and Regional Economics

Airline On Time Performance Statistics – Monthly

Summary – February 2014

For February 2014, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Tigerair, Virgin Australia and Virgin Australia Regional Airlines) averaged 89.4 per cent for on time departures and 87.6 per cent for on time arrivals.  Cancellations represented 1.2 per cent of all scheduled flights.  The equivalent figures for February 2013 were 77.3 per cent for departures, 73.9 per cent for arrivals and 2.2 per cent for cancellations.

This month’s figures were significantly better than the long term average performance for all routes (83.6 per cent for departures and 82.1 per cent for arrivals). The rate of cancellations was below the long term average of 1.3 per cent.

Of the major domestic airlines, Qantas achieved the highest level of on time departures for February 2014 at 92.5 per cent, followed by Virgin Australia at 91.1 per cent, Jetstar at 86.4 per cent and Tigerair at 81.2 per cent.  The regional airlines were led by Regional Express at 91.0 per cent, followed by Virgin Australia Regional Airlines at 88.5 per cent and QantasLink at 86.9 per cent.

Qantas also achieved the highest on time arrivals among the major domestic airlines at 91.7 per cent, followed by Virgin Australia at 89.4 per cent, Jetstar at 86.9 per cent and Tigerair at 79.4 per cent. Virgin Australia Regional Airlines was the best performing regional airline for on time arrivals at 87.6 per cent, followed by Regional Express at 87.4 per cent and QantasLink at 83.0 per cent.

QantasLink had the highest percentage of cancellations (2.4 per cent) during the month, followed by Virgin Australia Regional Airlines (1.7 per cent), Virgin Australia (1.1 per cent), Qantas (0.9 per cent), Tigerair (also 0.9 per cent), Regional Express (0.5 per cent) and Jetstar (0.4 per cent).

Of the 64 routes which met the criteria for on time performance reporting in February 2014, the Darwin-Perth route had the highest percentage of on time departures (100.0 per cent) while the Hobart-Brisbane route had the lowest percentage of on time departures (64.6 per cent). The Darwin-Perth route also had the highest percentage of on time arrivals (100.0 per cent) while the Port Macquarie-Sydney route had the lowest percentage of on time arrivals (65.9 per cent).

Cancellations were highest on the Karratha-Perth and Perth-Karratha routes at 5.8 per cent, followed by Moranbah-Brisbane at 5.5 per cent, Canberra-Sydney at 4.9 per cent, Gladstone-Brisbane at 4.5 per cent and Hamilton Island-Brisbane at 4.4 per cent.

Mount Isa Airport recorded the highest percentage of on time departures (95.8 per cent) and Karratha Airport recorded the highest percentage of on time arrivals (97.3 per cent). Port Macquarie Airport recorded the lowest percentage of on time departures (70.5 per cent) and the lowest percentage of on time arrivals (74.3 per cent). These figures only refer to reported routes and do not cover all flights at these airports.

Table 1: Total Industry On Time Performance for February 2014
  Sectors Departures On Time Arrivals On Time Cancellations
Scheduled Flown No. % No. % No. %
Jetstar 5596 5576 4817 86.4 4847 86.9 20 0.4
Qantas 9510 9420 8717 92.5 8637 91.7 90 0.9
QantasLink 9422 9199 7992 86.9 7632 83.0 223 2.4
Regional Express 4655 4634 4216 91.0 4050 87.4 21 0.5
Tigerair 1332 1320 1072 81.2 1048 79.4 12 0.9
Virgin Australia 9944 9832 8956 91.1 8793 89.4 112 1.1
Virgin Australia Regional Airlines 2305 2266 2006 88.5 1986 87.6 39 1.7
All Airlines 42764 42247 37776 89.4 36993 87.6 517 1.2

 

Figure 1: Total Industry On Time Performance by month from February 2011