Airline On Time Performance, 2010-11 Financial Year Report
For the year ended June 2011, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Skywest Airlines, Tiger Airways and Virgin Australia) averaged 80.6 per cent for on time departures, and 78.8 per cent for on time arrivals. Cancellations for 2010-11 represented 1.6 per cent of all scheduled flights. The equivalent figures for 2009-10 were 85.6 per cent for departures, 84.4 per cent for arrivals and 1.0 per cent for cancellations.
The long term average performance for all routes since reporting commenced in November 2003 is 84.4 per cent for on time departures and 83.1 per cent for on time arrivals. Cancellations averaged 1.2 per cent of all scheduled flights.
On time performance tracked around 87 per cent for the period before June 2007. There was then a noticeable decrease to 79 per cent for the period from June 2007 to December 2008. For the period January 2009 to June 2010, on time performance rose back up to 85 per cent but has dropped back down to 80 per cent for the latest year (see Figure 1). On time performance in 2010-11 was affected by adverse weather conditions on the East Coast during December 2010 and January 2011 in particular followed by the extreme weather conditions experienced in February 2011 with cyclones Yasi and Carlos and finally in June 2011 by the volcanic ash cloud from Chile.
Of the major domestic airlines, Qantas achieved the highest level of on time departures for 2010-11 at 83.8 per cent, followed by Virgin Australia at 79.9 per cent, Jetstar at 77.1 per cent and Tiger Airways at 65.9 per cent. The regional airlines were led by Regional Express at 86.2 per cent, Skywest at 85.8 per cent and QantasLink at 78.5 per cent.
Qantas also achieved the highest on time arrivals among the major domestic airlines at 83.1 per cent, followed by Virgin Australia at 78.7 per cent, Jetstar at 77.3 per cent and Tiger Airways at 65.9 per cent. Skywest was the best performing regional airline for on time arrivals at 85.1 per cent, followed by Regional Express at 81.3 per cent, and QantasLink at 74.8 per cent.
Tiger Airways had the highest percentage of cancellations for 2010-11 at 3.0 per cent, while Skywest had the lowest at 0.3 per cent.
Of the 52 routes which met the criteria for on time performance reporting for all twelve months in 2010-11, the Adelaide-Port Lincoln route had the highest percentage of on time departures (92.6 per cent) and the highest percentage of on time arrivals (89.7 per cent). The Sunshine Coast-Melbourne route had the lowest percentage of on time departures (56.2 per cent) and the lowest percentage of on time arrivals (63.9 per cent).
Cancellations were highest on the Rockhampton-Brisbane route at 4.4 per cent, followed by Brisbane-Rockhampton at 4.0 per cent, Canberra-Sydney at 3.5 per cent and Melbourne Sydney, Sydney-Melbourne and Sydney-Canberra each at 3.2 per cent.
Of the airports with on time performance reporting for all twelve months in 2010-11, Port Lincoln Airport recorded the highest percentage of on time departures (91.8 per cent) and the highest percentage of on time arrivals (89.7 percent). Sunshine Coast Airport recorded the lowest percentage of on time departures (66.7 per cent) and Albury Airport recorded the lowest percentage of on time arrivals (73.9 per cent). These figures only refer to reported routes and do not cover all flights at these airports.
Table 1. Total Industry On Time Performance for the year ended 30 June 2011
