Airline On Time Performance, 2009-10 Financial Year Report
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For the year ended June 2010, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Skywest Airlines, Tiger Airways and Virgin Blue) averaged 85.6 per cent for on time departures, and 84.4 per cent for on time arrivals. Cancellations for 2009-10 represented 1.0 per cent of all scheduled flights. The equivalent figures for 2008-09 were 81.1 per cent for departures, 79.7 per cent for arrivals and 1.7 per cent for cancellations.
The long term average performance for all routes since reporting commenced in November 2003 is 85.0 per cent for on time departures and 83.8 per cent for on time arrivals. Cancellations averaged 1.2 per cent of all scheduled flights.
As shown in Figure 1, there was a noticeable decrease in airline on time performance from June 2007 to December 2008. Whereas on time arrivals and on time departures tracked around 87 per cent before June 2007, they were below 80 per cent for June 2007 to December 2008. For January 2009 to June 2010, they have risen back up to nearly 85 per cent. Similarly, the percentage of cancelled flights rose from 0.9 per cent before June 2007 to 1.8 percent for June 2007 to December 2008 before dropping back down to 1.1 per cent for January 2009 to June 2010 (Figure 2 refers).
Of the major domestic airlines, Qantas achieved the highest level of on time departures for 2009-10 at 87.7 per cent, followed by Virgin Blue at 85.3 per cent, Jetstar at 82.1 per cent and Tiger Airways at 77.4 per cent. The regional airlines were led by QantasLink at 86.8 per cent, Regional Express at 86.4 per cent and Skywest at 82.8 per cent.
Qantas also achieved the highest on time arrivals among the major domestic airlines at 87.4 per cent, followed by Virgin Blue at 85.0 per cent, Jetstar at 82.9 per cent and Tiger Airways at 78.0 per cent. QantasLink was the best performing regional airline for on time arrivals at 83.7 per cent, followed by Skywest at 82.2 per cent, and Regional Express at 81.8 per cent.
Virgin Blue had the highest percentage of cancellations for 2009-10 at 1.6 per cent, while Regional Express had the lowest at 0.2 per cent.
Of the 51 routes which met the criteria for on time performance reporting for all twelve months in 2009-10, the Darwin-Perth route had the highest percentage of on time departures (94.2 per cent) and the Cairns-Brisbane route had the highest percentage of on time arrivals (93.0 per cent). The Melbourne-Darwin route had the lowest percentage of on time departures (75.8 per cent) and on time arrivals (70.6 per cent).
Cancellations were highest on the Sydney-Melbourne route at 3.0 per cent, followed by Melbourne-Sydney at 2.9 per cent, Canberra-Sydney at 2.1 per cent, Gold Coast-Sydney also at 2.1 per cent and Brisbane-Sydney at 2.0 per cent.
Of the airports with on time performance reporting for all twelve months in 2009-10, Newman Airport recorded the highest percentage of on time departures (91.6 per cent) and on time arrivals (91.7 percent). Ballina Airport recorded the lowest percentage of on time departures (72.8 per cent) and Wagga Wagga Airport recorded the lowest percentage of on time arrivals (75.4 per cent).
Table 1. Total Industry On Time Performance for the year ended 30 June 2010
Figure 1. Total Industry Arrivals and Departures On Time by month from June 2005
Figure 2. Total Industry Cancellations by month from June 2005
