Airline On Time Performance, 2012-13 Financial Year Report
Summary 2012-13 Financial Year
For the year ended June 2013, on time performance over all routes operated by participating airlines (Jetstar, Qantas, QantasLink, Regional Express, Skywest, Tiger Airways, Virgin Australia, Virgin Australia ATR/F100 Operations and Virgin Australia Regional Airlines) averaged 81.1 per cent for on time departures and 78.8 per cent for on time arrivals. Cancellations represented 1.7 per cent of all scheduled flights. The equivalent figures for 2011-12 were 81.4 per cent for departures, 80.0 per cent for arrivals and 1.5 per cent for cancellations.
The figures for 2012-13 were worse than the long term average performance for all routes since the collection began (83.7 per cent for departures and 82.2 per cent for arrivals). The rate of cancellations was also worse than the long term average of 1.3 per cent.
Of the major domestic airlines, Qantas achieved the highest level of on time departures for 2012-13 at 84.7 per cent, followed by Virgin Australia at 81.2 per cent, Tiger Airways at 79.6 per cent and Jetstar at 75.6 per cent. The regional airlines were led by Regional Express at 85.8 per cent, followed by Virgin Australia ATR/F100 Operations at 81.6 per cent, QantasLink at 78.7 per cent, Virgin Australia Regional Airlines at 78.6 per cent and Skywest at 77.0 per cent.
Qantas also achieved the highest on time arrivals among the major domestic airlines at 82.8 per cent, followed by Virgin Australia at 78.3 per cent, Tiger Airways at 76.3 per cent and Jetstar at 76.1 per cent. Regional Express was the best performing regional airline for on time arrivals at 83.1 per cent, followed by Virgin Australia ATR/F100 Operations at 78.5 per cent, Virgin Australia Regional Airlines at 75.8 per cent, QantasLink at 75.3 per cent and Skywest at 74.5 per cent.
QantasLink and Virgin Australia ATR/F100 Operations had the highest percentage of cancellations (2.5 per cent) during 2012-13, followed by Virgin Australia Regional Airlines (2.1 per cent), Virgin Australia (1.7 per cent) Qantas (1.6 per cent), Jetstar (1.3 per cent), Tiger Airways (1.2 per cent), Regional Express (0.7 per cent) and Skywest (0.2 per cent).
Of the 57 routes which met the criteria for on time performance reporting for all 12 months in 2012-13, the Adelaide-Port Lincoln route had the highest percentage of on time departures (91.2 per cent) while the Hamilton Island-Sydney route had the lowest percentage of on time departures (62.8 per cent). The Adelaide-Gold Coast route had the highest percentage of on time arrivals (91.4 per cent) while the Proserpine-Brisbane route had the lowest percentage of on time arrivals (63.3 per cent).
Cancellations were highest on the Karratha-Perth route at 4.6 per cent, followed by Perth-Karratha at 4.2 per cent, Gladstone-Brisbane at 4.1 per cent, Canberra-Sydney at 3.8 per cent, Sydney-Melbourne also at 3.8 per cent and Melbourne-Sydney at 3.7 per cent.
Of the airports with on time performance reporting for all 12 months in 2012-13, Mildura Airport recorded the highest percentage of on time departures (90.2 per cent) and Hamilton Island Airport recorded the lowest percentage of on time departures (67.8 per cent). Port Lincoln Airport recorded the highest percentage of on time arrivals (88.5 per cent) and Port Macquarie Airport recorded the lowest percentage of on time arrivals (70.2 per cent). These figures only refer to reported routes and do not cover all flights at these airports.
|Sectors||Departures On Time||Arrivals On Time||Cancellations|
|Virgin Australia - ATR/F100 Operations||15720||15334||12515||81.6||12033||78.5||386||2.5|
|Virgin Australia Regional Airlines||5401||5286||4156||78.6||4009||75.8||115||2.1|